Fix Epson WF-C579, WF-C529 error codes 000020, 000032, 000025, 000021…

– Epson WF-C579, WF-C529R Troubleshooting, click here

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WF-C579, WF-C529 CR fatal error 1

Error name:

•  CR PID driving time error (error code: 000020)
•  CR load position driving time error (error code: 000030)

Cause:

• The driving time of the motor exceeded the set time

Suspected cause:

•  Main Board Assy failure

Fix Epson WF-C579, WF-C529 error codes 000020, 000030?

– STEP 1: Check the connection state of the ADF/SCN cables

• Check the reproducibility
  Did the corresponding error occur?
  • Yes? – Replace the Main Board Assy
  • No? – Inquire at Epson Service Support department.

WF-C579, WF-C529 CR fatal error 2

Error name:

•  CR PID excess speed error (error code: 000022)
•  CR load position excess speed error (error code: 000032)

Cause:

• State in which driven at unexpected speed (fast) for control

Suspected cause:

•  CR timing belt detached or broken
•  CR motor failure
•  Main Board Assy failure

Fix Epson WF-C579, WF-C529 error codes 000022, 000032?

– STEP 1: Check the CR timing belt

• Check that the timing belt is not detached or broken.
  Is the result OK?
  • Yes? – Replace the following parts in sequence.
    •  CR motor
    •  Main Board Assy
      (If the trouble is not resolved after replacing the parts as shown above, inquire at Epson Service Support department.)
  • No?
    •  When detached Reattach the CR timing belt.
    •  When broken Replace the CR unit.

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WF-C579, WF-C529 CR fatal error 3

Error name:

•  CR PID excess load error (error code: 000021)
•  CR PID reverse error (error code: 000023)
•  CR PID lock error (error code: 000024)
•  CR PID under speed error (error code: 000025)
•  CR load position excess load error (error code: 000031)
•  CR load position reverse error (error code: 000033)

Cause:

•  State in which load of CR motor exceeds expected load
•  When rotated in the opposite direction to rotation direction
  (There was a sudden load error, and the motor rotated in the opposite direction in reaction to it)
•  State in which load of motor exceeds expected load, and motor does not rotate at all
•  When unexpected deceleration has been detected while controlling CR motor.

Suspected cause:

•  Paper jam paper remaining
•  CR lock lever failure (Inksystem Assy failure)
•  CR main frame lubrication shortage/paper dust/mist
•  PG error
•  CR encoder failure
•  CR motor failure
•  Main Board Assy failure (Motor driver failure)

Fix Epson WF-C579, WF-C529 error codes 000021, 000023, 000024, 000025, 000031, 000033?

– STEP 1: Check for paper jam paper remaining and foreign object

• There is no paper jam paper and foreign object in the CR scanning section.
  Is the result OK?
  • Yes? – Go to step 2
  • No? – Remove the paper jam paper and foreign object.

– STEP 2: Check the CR lock lever operation

• Does the CR lock lever operate correctly when the power is on?
  (Is the lowering operation performed correctly?)
  • Yes? – Go to step 3
  • No? – Replace the Inksystem Assy

– STEP 3: Check the status of the CR main frame

• Did the following occur on the CR main frame?
  • Is the CR main frame dirty from paper dust or mist?
  • Is a lubrication shortage occurring?
    Is the result OK?

Yes? – Go to step 4
No? – Clean the main frame and lubricate it.

– STEP 4: Check the PG

• s the PG value the standard value? Are the CR unit and platen in contact?
  Is the result OK?
  • Yes? – Go to step 5
  • No? – Adjust the PG.

– STEP 5: Check the CR operation

• Turn on the power and check the CR operation.
  • • Is it not in runaway condition?
  • • Is it operating?
    Is the result OK?

Yes? – Go to step 6
No?
–  When in run away condition Replace the CR encoder. (Replace the CR unit.)
–  When not operating Replace the CR motor.

– STEP 6: Check the corresponding error

• Is the error continuing after checking step 1 to step 5?
  • Yes? – Replace the Main Board Assy.
    (If the trouble is not resolved after replacing the Main Board Assy, inquire at Epson Service Support department.)
  • No? – End.

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